Cookie Policy
Last updated: April 17, 2026
This Cookie Policy explains how Ardent Peak LLC ("LivingChat", "we", "us", or "our") uses cookies and similar tracking technologies when you use our website and services at livingchat.ai.
1. What Are Cookies?
Cookies are small text files that are stored on your device (computer, tablet, or mobile phone) when you visit a website. They allow the website to recognize your device, remember your preferences, and provide you with a more personalized experience. Cookies can be "session cookies" (deleted when you close your browser) or "persistent cookies" (remain on your device for a set period or until you delete them).
2. How We Use Cookies
We use cookies for the following purposes:
2.1 Essential Cookies
These cookies are strictly necessary to provide you with the core functionality of our Service. Without these cookies, the Service cannot function properly.
- Authentication cookies: Keep you logged in to your account across pages and sessions. Set when you sign in via Google, GitHub, or email.
- Session cookies: Maintain your session state, including selected AI model preferences and conversation context.
- Security cookies: Help detect and prevent fraudulent sign-in attempts and protect against cross-site request forgery (CSRF).
- Anonymous usage cookies: Track the number of messages sent by unauthenticated users to enforce fair-use limits without requiring account creation.
2.2 Functional Cookies
These cookies enable enhanced functionality and personalization, such as remembering your theme preference (light/dark mode) and your preferred AI model.
2.3 Analytics Cookies
We may use analytics tools to understand how users interact with our Service — for example, which features are used most frequently, where users encounter issues, and how to improve the overall experience. This data is aggregated and anonymized wherever possible.
2.4 Stripe Payment Cookies
When you access billing or subscription features, our payment processor Stripe may set cookies to facilitate secure payment processing and fraud prevention. These cookies are governed by Stripe's own privacy and cookie policies.
3. What We Do NOT Do
- We do not use advertising or tracking cookies.
- We do not sell your data to advertisers.
- We do not use cookies to track you across third-party websites.
- We do not use cookies to build behavioral advertising profiles.
4. Third-Party Cookies
Some cookies may be set by third-party services we use. These include:
- Google OAuth: If you sign in with Google, Google may set authentication-related cookies subject to Google's privacy policy.
- GitHub OAuth: If you sign in with GitHub, GitHub may set authentication-related cookies subject to GitHub's privacy policy.
- Stripe: Our payment processor sets cookies to manage secure checkout and detect fraud.
We do not control these third-party cookies. Please refer to the respective third parties' privacy and cookie policies for more information.
5. Managing and Disabling Cookies
You can control and manage cookies in several ways:
- Browser settings: Most browsers allow you to refuse or delete cookies through their settings. Note that disabling essential cookies will prevent you from logging in and using the Service.
- Opt-out tools: For analytics cookies, you may be able to opt out via the provider's opt-out mechanism (e.g., Google Analytics opt-out browser add-on).
Instructions for managing cookies in common browsers:
6. Cookie Retention
| Cookie Type | Retention Period |
|---|---|
| Authentication session | Until you sign out or 30 days (persistent) |
| Anonymous usage counter | 24 hours |
| Theme preference | 1 year |
| Model preference | 90 days |
| Stripe payment | As set by Stripe (typically session) |
7. Changes to This Policy
We may update this Cookie Policy from time to time. We will notify you of significant changes by updating the "Last updated" date at the top of this page. Your continued use of the Service after changes constitutes your acceptance of the updated policy.
8. Contact Us
If you have any questions about this Cookie Policy, please contact us:
- Email: privacy@livingmedia.io
- Address: Ardent Peak LLC, 2093 Philadelphia Pike #7776, Claymont, DE 19703, USA